Our Story
We’ve been crafting beautiful furniture for more than three decades and every piece we create is unique and handmade just for you. A one-off commission that boasts individual character and charm designed to last a lifetime.
We've had the pleasure of supplying thousands of happy customers and clients including many high street and independent retailers across the country and as a result have earned thousands of top reviews and recommendations along the way, and we're incredibly proud of that.
Quality is our top priority and we never cut corners. We're committed to providing you with the very best handmade furniture, along with excellent delivery and top-notch customer service. And if you ever need after sales support, we're always here to lend a hand.
Our Inspiration
We’ve been collecting old much loved and lived-in vintage chairs for years, delving into their heart and soul to unravel their secrets, picking them apart so we can understand what makes them tick. Inspired by these lost treasures of exceptional design and craftsmanship, we set out to breathe new life into them and create a distinctive collection of handmade chairs that preserve their legacy for years to come. We hope you love them as much as we do.
Made in England
We’re proud to be handmaking quality leather chairs right here in England and keeping the time-honoured techniques alive. Located in the traditional heartland of furniture making, our workshops have some of the finest furnituremakers and upholsterers in the country and they love what they do. They pour their hearts and souls into every chair they create, ensuring that you can feel the love and care in every moment you spend relaxing in one of our chairs.
Only The Best Ingredients
We take great care in the design of our chairs as well as in the materials used to craft them. Using only the finest ingredients, from the handmade solid wood frames, which are glued, screwed and dowelled for maximum strength, to the handpicked leather or fabric. They are built to last a lifetime with plenty of springs, webbing, and super soft stuffing that is moulded into shape to provide outstanding support and comfort. All topped off with our specially developed seat cushion that features a foam core encased in a plump fibre-filled jacket that provides superb comfort.
Every aspect of our chairs is carefully considered and thoroughly inspected, from the individually hand-tacked antiqued brass studwork to the twin piping or diamond tufting, ensuring outstanding quality while delivering style and individuality with a touch of nostalgia.
The Process
When you have fallen in love with one of our chairs, it is important to check it will be happy in its new home and fit in nice and snugly, and you also need to check it will be able to make the journey from your front gate to the room of choice. If you need any help or advice, just give us a call, we're happy to help.
Placing An Order
When you are ready to place an order, you can order via the website or over the phone if you prefer or email us and we can do it for you. When the order is placed you will automatically receive confirmation by email. This will detail the item ordered and give you an estimated time frame for delivery.
We will call you to confirm your order and answer any queries you may have. We'll also ask you a few questions about access to your home, so we can make sure we're prepared for a successful delivery. It's a good idea to jot down some measurements, like the width of your door and hallway, so you have them handy.
When everyone is happy and your order has been approved, your chair will go into production. We'll keep you updated on its progress and when it's passed our quality control checks, we'll reach out to you to arrange a delivery date.
Delivery and Returns
Once your chair is ready for delivery, we'll get in touch with you to arrange a convenient delivery date. Typically, this will be within 7 to 10 working days from when the chair is rubber stamped and ready for dispatch.
On the day of delivery, our friendly team will give you a heads-up via text or phone call, around an hour before they arrive. They'll make sure your new chair is placed perfectly in the room of your choice, and if needed, they'll even fit the feet for you. Once everything is in place, we'll ask you to give the furniture a careful check and sign off on the delivery note.
If you're not completely satisfied with your new chair for any reason, don't worry! We understand that buying furniture online can be a major decision, which is why we offer free returns within 28 days of delivery. Simply let us know, and we'll arrange to collect the chair from you. As long as the chair is in the same condition as when we delivered it to you and there are no visible signs of use, we'll refund you in full within 7-14 working days.
After Care
Our Guarantee
When you buy one of our chairs, you can rest easy knowing that we've taken every step to ensure its quality. We use only the best ingredients and check every chair rigorously before it's delivered to you. Plus, we stand behind our work with a 15-year frame guarantee and a 10-year guarantee on all major components. We're confident that you'll be the proud owner of a quality, handmade chair built to last a lifetime.
Cushion Filling Swap
We want to make sure that you are comfortable in your chair, which is why we have gone to great lengths to achieve just the right blend of cushion filling. However, we understand not everyone has the same taste, so if you find you need a firmer or softer sit after a while, we offer an option to swap out your cushion filling.
Above & Beyond
Our chairs are built to last a lifetime, but accidents do happen so if your furry friend decides to chew on your chair, don't worry. We've got you covered. We can collect your chair, make any necessary repairs, and return it to you as good as new. We even have spare chairs we can lend you while we work on yours. We only charge the cost of repairs and a small fee for collection and redelivery, but if we're delivering to a customer in your area, we may be able to pick it up or drop it off for free. We'll always go above and beyond to make sure you're happy with your purchase.
OUR CUSTOMER REVIEWS
- I just wanted to say a huge thank you for getting the chair to us in time for Dad's birthday.
- Absolutely fantastic, we are so happy with our chairs, the quality is outstanding and the customer service was second to none. Thanks
- I’m very pleased with the Queen Ann chair. The service was superb, and the delivery company were very professional.
- Great chair, great service, I wouldn't hesitate recommending you. Thanks!